1. Hp 2015 Printer Manual
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View and Download HP LaserJet 2015 Series instruction manual online.

HP LaserJet P2015 Series

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Service Manual

HP LaserJet P2015 Series

Service Manual

Copyright information

© 2006 Copyright Hewlett-Packard

Development Company, L.P.

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number CB366-90905

Edition 1, 10/2006

Safety information

WARNING!

Service Manual Hp 2015

Potential Shock Hazard

Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

Read and understand all instructions in the user guide.

Service

Hp 2015 Printer Manual

Observe all warnings and instructions marked on the product.

Use only a grounded electrical outlet when connecting the printer to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

Do not touch the contacts on the end of any of the sockets on the printer. Replace damaged cords immediately.

Unplug this product from wall outlets before cleaning.

Do not install or use this product near water or when you are wet.

Install the product securely on a stable surface.

Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.

If the product does not operate normally, see the online user guide.

Refer all servicing questions to qualified personnel.

Information regarding FCC Class B, Parts 15 and 68 requirements can be found in the user guide.

Trademark credits

PostScript® 3™ is a trademark of Adobe Systems Incorporated.

Microsoft®, Windows®, and Windows XP® are U.S. registered trademarks of Microsoft Corporation.

Energy Star® and the Energy Star logo® are U.S. registered marks of the United States Environmental Protection Agency.

Table of contents

1 Product information

Product features ..................................................................

2

HP LaserJet P2015 printer ..................................................

2

HP LaserJet P2015d printer .................................................

2

HP LaserJet P2015n printer .................................................

3

HP LaserJet P2015dn printer ................................................

3

HP LaserJet P2015x printer .................................................

3

Identify product parts ...............................................................

4

Control panel .....................................................................

6

Supported paper and other media .....................................................

7

Optimize print quality for media types .........................................

7

Guidelines for using media ..................................................

8

HP media .......................................................

8

Media to avoid ...................................................

8

Media that can damage the printer ...................................

8

Paper ..........................................................

9

Labels ..........................................................

9

Label construction ........................................

9

Transparencies ..................................................

9

Envelopes .......................................................

9

Envelope construction ....................................

10

Envelopes with double-sideseams ..........................

10

Envelopes with adhesive strips or flaps ......................

10

Envelope storage ........................................

10

Card stock and heavy media .......................................

11

Card stock construction ...................................

11

Card stock guidelines ....................................

11

Letterhead and preprinted forms ....................................

11

Load media .....................................................................

13

Tray 1 .................................................................

13

Tray 2 and optional tray 3 ..................................................

14

Straight-throughoutput path ................................................

14

Manual feed ............................................................

15

Media type and tray loading ................................................

15

2 Installation

Site preparation ..................................................................

18

Package contents ................................................................

19

Install tray 3 .....................................................................

20

Install printer software .............................................................

21

Supported operating systems ...............................................

21

Drivers .................................................................

21

Windows printer drivers ...........................................

21

Macintosh printer driver ...........................................

21

Driver downloads ................................................

21

Installing software on Microsoft® Windows ....................................

22

Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 ...............

23

Uninstaller ..............................................................

23

Printer information pages ..........................................................

25

Demo page .............................................................

25

Configuration page .......................................................

25

Supplies Status page .....................................................

25

Network Configuration page ................................................

25

3 Manage the printer

HP ToolboxFX ...................................................................

28

To view HP ToolboxFX ....................................................

28

Status .................................................................

29

Alerts ..................................................................

30

Set up status alerts ..............................................

30

Set up e-mailalerts ..............................................

30

Help ...................................................................

30

Device settings ..........................................................

31

Device information ...............................................

31

Paper handling ..................................................

32

Print quality .....................................................

32

Paper types ....................................................

32

System setup ...................................................

33

Service ........................................................

33

Print settings ............................................................

33

Printing ........................................................

33

PCL 5e ........................................................

33

PCL 6 .........................................................

33

PostScript® ....................................................

34

Network settings .........................................................

34

Embedded Web server ............................................................

35

Open the embedded Web server ............................................

35

Status tab ..............................................................

36

Settings tab .............................................................

36

Networking tab ..........................................................

36

Links ..................................................................

37

4 Maintenance

Replace the print cartridge .........................................................

40

Redistribute toner ................................................................

42

Clean the printer .................................................................

43

Clean the print-cartridgearea ...............................................

43

Clean the printer media path ...............................................

44

Clean the pickup roller (tray 1) ......................................................

46

Replace the pickup roller (tray 1) ....................................................

51

Clean the pickup roller (tray 2) ......................................................

55

Replace the pickup roller (tray 2) ....................................................

62

5 Theory of operation

Introduction .....................................................................

70

Internal components ..............................................................

71

Timing .........................................................................

73

Engine control system .............................................................

74

Laser/scanner system .............................................................

76

Pickup/feed/delivery system ........................................................

77

Image-formationsystem ...........................................................

79

6 Removal and replacement

Introduction .....................................................................

84

Removal and replacement strategy ..........................................

84

Electrostatic discharge ....................................................

84

Required tools ...........................................................

84

Before performing service ..........................................................

85

Pre-serviceprocedures ....................................................

85

Parts removal order ......................................................

85

Covers .........................................................................

86

Left-sidecover ..........................................................

86

Right-sidecover .........................................................

86

Back cover .............................................................

87

Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only) ............

89

Top cover ..............................................................

90

Control panel ....................................................................

95

Formatter .......................................................................

97

Laser/scanner ...................................................................

98

Memory-tag-readerassembly .......................................................

99

Duplex-drivePCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) ...............

101

Fuser .........................................................................

103

Fan ..................................................................

103

Duplex-drivegears (HP LaserJet P2015d, P2015dn, and P2015x printers only) ......

104

Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only) .........

106

Fuser .................................................................

107

Interlock assembly ...............................................................

118

ECU ..........................................................................

119

Main motor .....................................................................

126

Pickup and feed assemblies .......................................................

128

Transfer roller ..........................................................

128

Registration assembly ...................................................

129

Main gear assembly/tray 2 pickup solenoid ...........................................

130

Print-cartridgedoor ..............................................................

134

7 Problem solving

Basic problem solving ............................................................

138

Status-lightpatterns ..............................................................

140

Fatal error secondary messages ....................................................

147

Accessory error secondary messages ...............................................

150

Media problemsolving ............................................................

151

Printed page is different from what appeared on screen .................................

153

Garbled, incorrect, or incomplete text ........................................

153

Missing graphics or text, or blank pages .....................................

153

Page format is different from another HP LaserJet printer ........................

154

Graphics quality ........................................................

154

Image problem solving ...........................................................

155

Light print or faded ......................................................

155

Toner specks ..........................................................

155

Dropouts ..............................................................

155

Vertical lines ...........................................................

156

Gray background .......................................................

156

Toner smear ...........................................................

156

Loose toner ............................................................

157

Vertical repetitive defects .................................................

157

Misformed characters ....................................................

157

Page skew ............................................................

158

Curl or wave ...........................................................

158

Wrinkles or creases .....................................................

158

Toner scatter outline .....................................................

159

Clear jams .....................................................................

160

Print-cartridgearea ......................................................

160

Input trays .............................................................

162

Output bin .............................................................

165

Straight-throughoutput path ...............................................

166

Automatic two-sidedprinting path ..........................................

167

Diagnostic resources .............................................................

172

Engine test ............................................................

172

Continuous self-test .....................................................

172

Half self-testfunctional check ..............................................

173

Drum rotation functional check ............................................

173

Heating element check ...................................................

173

High-voltagecontacts check ...............................................

174

Checking the print cartridge contacts ..............................

174

Checking the high-voltageconnector assembly .......................

175

Network-setupproblemsolving .....................................................

176

Reset the printer ................................................................

177

NVRAM initialization .....................................................

177

Super NVRAM initialization ................................................

177

Network reset ..........................................................

178

Cold reset .............................................................

178

Troubleshooting tools and reference diagrams .........................................

179

Repetitive image defects .................................................

179

General timing chart .....................................................

180

Circuit diagram .........................................................

181

Solenoids .............................................................

183

Switches and sensors ....................................................

184

Rollers and pads ........................................................

185

8 Parts and diagrams

Order parts and supplies ..........................................................

188

Parts .................................................................

188

Related documentation and software ........................................

188

Supplies ..............................................................

188

Assembly locations ..............................................................

190

Covers ........................................................................

194

Internal assemblies ..............................................................

198

Alphabetical parts list .............................................................

228

Numerical parts list ..............................................................

239

Appendix A Accessory/Consumable addendum

Consumables and accessories .....................................................

252

10/100 networking print servers ....................................................

252

HP print cartridges ...............................................................

253

HP policy on non-HPprint cartridges ........................................

253

Storing print cartridges ...................................................

253

Print cartridge life expectancy ..............................................

253

Saving toner ...........................................................

253

DIMMs (memory or font) ..........................................................

254

Install a DIMM ..........................................................

254

Test the DIMM installation ................................................

256

Remove a DIMM ........................................................

256

Appendix B Service and support

Hardware service ................................................................

260

Extended warranty ...............................................................

260

Guidelines for repacking the printer .................................................

261

How to contact HP ...............................................................

261

Appendix C Printer specifications

Environmental specifications .......................................................

264

Acoustic emissions ..............................................................

264

Electrical specifications ...........................................................

265

Physical specifications ............................................................

267

Printer capacities and ratings ......................................................

268

Memory specifications ............................................................

268

Port availability ..................................................................

268

Appendix D Regulatory information

FCC compliance ................................................................

270

Declaration of Conformity statements ................................................

271

Regulatory statements ............................................................

272

Laser safety statement ...................................................

272

Canadian DOC regulations ................................................

272

Korean EMI statement ...................................................

272

Laser statement for Finland ...............................................

273

Service Manual Hp 2015dn

Appendix E Warranty and licensing

Hewlett-Packardlimited warranty statement ...........................................

276

Hewlett-Packardsoftware license agreement ..........................................

277

Limited warranty for print cartridge ..................................................

278

Index .................................................................................

279

Hp 2015dn Driver

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